Terms and Conditions
Process Serving:

We DO NOT guarantee service. We can only guarantee that we will make our best effort to safely serve your documents to the right indivdual. 

Bad address: The address you provided was incorrect. If we send a server out and the address proves to be bad we will not refund any money. Please make sure that the address you are sending us to is correct.

Cancelled orders: If we receive your order and enter it in our system but DO NOT send a server out we will refund HALF of the fee charged. This goes for both routine and rush work. As soon as we receive a rush we make arrangements to have a server/runner drop what he/she is doing and fulfill the work request. We must still be compensated for our efforts.  

Proofs of service: We will provide you a proof of service and/or a declaration of due diligence after service is effected. Unless you select "file proof" on the order form we will send your proof back to you in the mail. If you accidentally select "file proof" we cannot refund any money if the server has already been provided a copy to file. Typically, our runners go the same or next day to file paperwork once they've been given it. 

Dangerous situations: From time to time people can get angry and sometimes violent when they are being served. If our server feels he/she is in a compromising position or being threatened they have the right to cancel the job. We will not refund any money on this. If you feel the person might be hostile you NEED to tell us so that we can make arrangements to safely have the person served. We reserve the right to refuse any work that may be dangerous. 
Court Filing:

We charge per case number. Our deadline for ALL rushes is 10:30AM. Please allow us time to prepare documents for federal filings unless you will be sending the in the mail.

Routine service: Price is within our local coverage area (San Francisco County, Alameda County, San Mateo County, Santa Clara County). We will attempt to file all work as soon as possible. Many times routine work is filed the same day. However, we schedule routine filings to be filed within 3-5 business days to allow for rush work to be completed first. If we can file your documents sooner then later we will.

Rush service: *Please call ahead on all rush work. Billed per case number. We will file all rushes the next business day after it was received. We will make every attempt to file on the same day it was received but cannot guarantee this. Choose "same day" for guaranteed filing that day.

Same day rush: *Please call ahead on all rushes. Applies to filings needing a same day file stamp. Please try to have documents to us by 10:30AM or let us know you will be sending them. *Please call ahead before ordering this service.*

Courtesy Copy:

We charge per case number. However. if multiple copies are going to the same building AFTER filing every copy after the first is half price

Delivery after filing: Price is within our local coverage area (San Francisco County, Alameda County, San Mateo County, Santa Clara County). Copy can be delivered after filing in the clerks office. If there are multiple (separate case number) copies to be delivered in the same court house every copy after the first is billed at half price.

Rush service: *Please call ahead on all rushed. Billed per case number. We will file all rushes the next business day after it was received. We will make every attempt to deliver on the same day it was received but cannot guarantee this. Choose same day for guaranteed filing. If there are multiple copies to be delivered in the same court house every copy after the first is billed at half price.

Same day rush: *Please call ahead on all rushes. Applies to filings needing a same day delivery. Please have documents to us by 10:30AM. It could be nearly impossible if you call later in the day due to traffic conditions for these deliveries especially when runners are already in the field. *Please call ahead before ordering this service.*

Document Research:

Routine service: Service fee is based on a per hour charge while at the location. The initial trip will be billed at $65.00 and every additional hour past that will be billed per quarter hour. 

Rush service: Service fee is based on a per hour charge while at the location. The initial trip will be billed at $95.00 and every additional hour past that will be billed per quarter hour. We will begin researching within one business day of receiving the request and we will make our best attempt to get your job done the day it was ordered. 

Charges incurred: We charge 10% for money advanced on your behalf. Common charges we come acrosss are fees for copies. You can always provide us with a check to pay these fee's with if you wish to not be charged a 10%  fee advancement.

We will not be held liable if the documents don't exist, if you sent us to the wrong court, if we are not allowed to view them, or for some unforeseen reason we cannot get a hold of the documents. You must be sure that where you are sending us will allow us to research your case. Once we make the trip we do not refund. See our terms and conditions.
Last update 05/16/2014
Postal Searches:

Running a postal search allows you to find out if a party in question still receives mail at an address. This can be helpful in determining if sub service or certified mail options are available or to find out if someone is lying about a person/company being there or not. This typically takes anywhere from 2-6 weeks to complete dependent on how quick the post office gets back to us. 
Unlawful Detainer Service:

Routine service: Service fee is based on per person/per address. We will begin attempts within 72 hours upon receiving the documents and attempt every other to 2 days thereafter if the defendant(s) are not served initially. We will attempt service up to 5 times total with 4 attempts being enough to satisfy a judge for an OTP (Order to Post). Once the OTP is granted we will post and complete the certified mailings ($10.00 and up per certified mailing) as this being the 5th attempt.

Rush service: Service fee is based on per person/per address. We will begin attempts within 24 hours upon receiving the documents and attempt every day thereafter if the defendant(s) are not served initially. We will attempt service up to 5 times total with 4 attempts being enough to satisfy a judge for an OTP (Order to Post). Once the OTP is granted we will post and complete the certified mailings ($10.00 and up per certified mailing) as this being the 5th attempt.

Same day rush: Service fee is based on per person/per address. We will begin attempts the same day upon receiving the documents and attempt every day thereafter if the defendant(s) are not served initially. We will attempt service up to 5 times total with 4 attempts being enough to satisfy a judge for an OTP (Order to Post). Once the OTP is granted we will post and complete the certified mailings ($10.00 and up per certified mailing) as this being the 5th attempt.

We DO NOT guarantee service. We can only guarantee that we will make our best effort to safely serve your documents to the right indivdual. 

Bad address: The address you provided was incorrect. If we send a server out and the address proves to be bad we will not refund any money. Please make sure that the address you are sending us to is correct.

Cancelled orders: If we receive your order and enter it in our system but DO NOT send a server out we will refund HALF of the fee charged. This goes for both routine and rush work. As soon as we receive a rush we make arrangements to have a server/runner drop what he/she is doing and fulfill the work request. We must still be compensated for our efforts.  

Proofs of service: We will provide you a proof of service and/or a declaration of due diligence after service is effected. Unless you select "file proof" on the order form we will send your proof back to you in the mail. If you accidentally select "file proof" we cannot refund any money if the server has already been provided a copy to file. Typically, our runners go the same or next day to file paperwork once they've been given it. 

Dangerous situations: From time to time people can get angry and sometimes violent when they are being served. If our server feels he/she is in a compromising position or being threatened they have the right to cancel the job. We will not refund any money on this. If you feel the person might be hostile you NEED to tell us so that we can make arrangements to safely have the person served. We reserve the right to refuse any work that may be dangerous. 
Writ Services:

Routine service: We will begin opening a file with the sheriff within 72 hours upon receiving the documents and attempt serve the documents and file the proof of service within 7 days of receiving the documents. We will attempt service up to 5 times once a day on non consecutive days.

Rush service: Ensures we will begin opening a file with the sheriff within 24 hours upon receiving the documents and attempt serve the documents and file the proof of service the same as we would with any rush order. The serve will receive rush handling and we will attempt to complete the job as soon as possible. 

Incorrect information: If information from you is incorrect we will charge based on how far along the process we've completed. For example, we've gone to open the file but documents you've provided cannot be accepted for one reason or another we will charge for the trip and put a hold on the order. If you can fix the error and send us back we will pick back up the process where we left off and charge for a new trip to the sheriff. 

We DO NOT guarantee service. We can only guarantee that we will make our best effort to safely serve your documents to the right indivdual. 

Bad address: The address you provided was incorrect. If we send a server out and the address proves to be bad we can not refund any money as we charge per address attempted. Please make sure that the address you are sending us to is correct.
 San Francisco Bay Area Process Serving | Court Filing 
Contact us: 1-800-481-0767   |
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